Absolutely no returns or exchanges on our hair! All hair is final sale due to federal laws regarding health and sanitation. If you notice your product to be defective, please contact us at firstname.lastname@example.org within 2 business days receiving your order. If your item is defective we will allow an exchange. We will not allow an exchange if the item has any signs of being worn or tampered with. Hair cannot be Brushed, Combed, Taken Out Of The Bundle, Tried on, or Processed, Cut, Combed, Bleached, Toned, Colored, Brushed, ETC. An exchange will be denied if any of the above is taken place! If our company decides to take your hair product back, we will notify you and you are responsible for the shipping. Shipping must have a tracking number that needs to be emailed to us at email@example.com for your return to be processed. We require a tracking number for returns to protect both the buyer and our business. If you return an item without a tracking number and it goes missing, we are not responsible! Please allow 3-5 business days for processing returns.WE RESERVE THE RIGHT TO REFUSE ANY EXCHANGE
There are absolutely no refunds. If you need anything fixed, we would be happy to do so as long as it is in a timely manner. You have up to 5 days maximum after service to receive free accommodations or to the lash stylist discretion.